Terms & Conditions
Business entity: Touchline is a registered trade name (DBA) of Iron Strength LLC.
Last updated: 2026-07-06
By placing an order through this website, you agree to the terms and conditions set forth below. Please read these terms carefully before placing your order and print a copy for your reference. Please also read our Privacy Policy, which is incorporated herein by reference.
Phone: (844) 955-1899
Email: [email protected]
Refund Policy
If you are not fully satisfied with your product, you have 30 days from receiving your order — in any condition (opened or unopened, used or unused) — to request a refund. To obtain your refund, contact customer service at (844) 955-1899 or email [email protected]. Your refund will be credited back to your original payment method and may take up to 3–5 business days to appear on your statement, depending on your bank.
Purchase Terms
By clicking the order button and submitting your order, you agree that your payment method will be charged for the item(s) selected at the time of the order. If a product is not right for you, or you have any questions, contact customer service by calling (844) 955-1899 or e-mailing [email protected].
Subscribe & Save (Subscription) Terms
Subscribe & Save is optional. If you select Subscribe & Save at checkout, you enroll in a recurring subscription and save 15% on that item. You will be charged the stated subscription price at the time of the order and every 30 days thereafter until you cancel. You will receive an electronic notification 5–7 days prior to each renewal charge and a receipt after each successful charge. If you do not select Subscribe & Save, you are making a one-time purchase and will not be enrolled in any subscription.
You may skip or cancel your subscription at any time, with no fees, by contacting customer service at (844) 955-1899 or by email at [email protected], or by using the Easy Cancel form. Cancellation applies to future orders; an order already processed is fulfilled and governed by the Refund Policy above.
Doing Business As (DBA) Disclaimer
Iron Strength LLC operates under the trade name Touchline (“Company”). Any references to Touchline in this website, services, communications, or agreements are intended to refer to Iron Strength LLC. All legal obligations, policies, and transactions are conducted under Iron Strength LLC as the registered business entity.
Billed-As Descriptor
Your payment method will be billed as TOUCHLINE.
Terms of Service
This Terms of Service ("TOS") is a legally binding agreement made by and between Touchline ("we" or "us") and you. This TOS governs your use of this website.
1. Using the Web Site.
(a) Eligibility. The services may only be used by individuals who can form legally binding contracts under applicable United States law. Minors are prohibited from using fee-based services.
(b) Compliance. You must comply with all terms of this TOS and all applicable laws when you use the Web Site.
(c) License and Restrictions. You are granted a limited, non-exclusive right to use the content on the Web Site in the normal course of your use of it. You may not copy, distribute, sublicense, or create derivative works from the Web Site's materials except as expressly permitted, nor reverse engineer any technology used to provide the services.
(d) Prohibited Conduct. You may not infringe any third-party right; defame, abuse, or harass any individual; interfere with or damage the Web Site (including via viruses, denial-of-service attacks, or spoofing); impersonate any person or entity; attempt unauthorized access; transmit spam; or assist any third party in prohibited activity.
2. Your Content.
By submitting content to the Web Site, you grant us a perpetual, worldwide, non-exclusive, royalty-free, sublicensable license to use, display, and distribute such content. You are solely responsible for your interactions with other users.
3. Accuracy of Information.
We attempt to ensure the information on the Web Site is complete and accurate; however, it may contain typographical or pricing errors. We reserve the right to revoke any offer and to correct any errors, inaccuracies, or omissions.
4. Fraud.
We reserve the right to report and prosecute suspected credit card fraud, to require further order authorization, and to cancel, delay, or refuse to ship any order if fraud is suspected.
5. Intellectual Property Rights.
All materials on the Web Site, including logos, design, text, and graphics, are owned by us or our licensors. Touchline and its related marks are our trademarks and may not be used without our written permission.
6. Third-Party Websites.
The Web Site may contain links to third-party websites we do not control. We are not responsible for the content, products, or privacy practices of those websites.
7. Linking and Framing.
You may not deep link to, frame, or inline link any of our property without our express written permission.
8. Comments.
Any feedback, suggestions, or submissions you provide become our property, and you assign to us all rights in such submissions.
9. Indemnification.
You agree to defend, indemnify, and hold us and our affiliates harmless from any claims, losses, or expenses arising out of your content, your use of the services, or your violation of this agreement or of any rights of another.
10. Disclaimers, Exclusions, and Limitations.
(a) We provide the Web Site, products, and services on an "AS IS" and "AS AVAILABLE" basis and disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
(b) Health-related information on the Web Site is provided for informational purposes only and is not a substitute for the advice of a physician or other health-care professional. You should not use it to diagnose or treat a medical condition, and you should read all product instructions prior to use.
(c) We will not be liable for any consequential, incidental, indirect, punitive, or special damages arising out of your use of the Web Site or products.
(d) Our aggregate liability arising from this TOS will not exceed the greater of $100 or the amount you paid for the products.
11. Force Majeure.
We will not be in breach of our obligations for any failure to perform resulting from an event beyond our reasonable control.
12. Governing Law.
This TOS, and any dispute arising out of or relating to it, the Web Site, or any product purchased through the Web Site, is governed by the laws of the State of New Mexico, without regard to its conflict-of-laws principles, and by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. Nothing in this Section 12 deprives you of the protection of any consumer-protection law of the state in which you reside that cannot be waived or varied by contract.
13. Dispute Resolution and Binding Arbitration.
Please read this Section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury decide your claims.
(a) Informal Resolution First. Before starting an arbitration or a small-claims case, the party raising a dispute must send the other party a written notice describing the dispute and the relief requested. Notices to us go to Iron Strength LLC, Attn: Legal, 6801 Jefferson St NE, Ste 150 PMB 3110, Albuquerque, NM 87109, or [email protected]. Notices to you go to the email address on your most recent order. The parties will try in good faith to resolve the dispute within 60 days after the notice is received. If the dispute is not resolved in that time, either party may proceed under subsection (b) or (c). The 60-day period tolls any applicable limitations period.
(b) Binding Arbitration. Except as provided in subsection (c), any dispute, claim, or controversy arising out of or relating to this TOS, the Web Site, any purchase or subscription, or any marketing, advertising, or communication from us, including disputes about the scope or enforceability of this Section 13, will be resolved exclusively by binding individual arbitration administered by American Arbitration Association (AAA) under its Consumer Arbitration Rules in effect at the time the arbitration is filed. The rules are available at https://www.adr.org, and the provider will supply them on request. The arbitration will be seated in Bernalillo County, New Mexico. If you reside more than 100 miles from that county, you may elect to participate by telephone or video conference, or to have any in-person hearing held in the county where you reside. A single neutral arbitrator will decide the dispute. The arbitrator may award the same relief a court could award to an individual party, but only on an individual basis. Judgment on the award may be entered in any court of competent jurisdiction.
(c) Small Claims Carve-Out. Either party may bring an individual claim in small-claims court in the county where you reside or in Bernalillo County, New Mexico, if the claim qualifies and remains in that court. Either party may also seek injunctive relief in court to protect intellectual property rights or to stop unauthorized use of the Web Site.
(d) Fees. If you initiate arbitration, your filing fee is capped at the amount of the provider's consumer filing fee, and we will pay all other administrative and arbitrator fees required by the provider's consumer rules. If the arbitrator finds that a claim was frivolous or brought for an improper purpose, fee allocation follows the provider's rules and applicable law. Each party bears its own attorneys' fees unless the arbitrator awards fees under applicable law.
(e) Class Action and Jury Trial Waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding. To the extent a claim is heard in court rather than arbitration, you and we each waive any right to a jury trial. If this subsection (e) is found unenforceable as to a particular claim, that claim will be severed and proceed in court, and the remaining claims will proceed in arbitration.
(f) Mass Filings. If 25 or more similar arbitration demands are filed against us by or with the assistance of the same law firm or coordinated group, the provider's mass arbitration or multiple-case procedures will apply, and the parties will cooperate to select bellwether cases before the remaining demands are administered.
(g) 30-Day Opt-Out. You may opt out of this Section 13 by sending written notice to [email protected] or Iron Strength LLC, Attn: Legal, 6801 Jefferson St NE, Ste 150 PMB 3110, Albuquerque, NM 87109, within 30 days after your first purchase from the Web Site. The notice must include your name, the email address used at purchase, your order number, and a statement that you wish to opt out of arbitration. Opting out does not affect any other part of this TOS. If you opt out, disputes will be resolved exclusively in the state or federal courts located in Bernalillo County, New Mexico, and you consent to personal jurisdiction and venue in those courts.
(h) Changes to This Section. If we change this Section 13 after you make a purchase, the change will not apply to any dispute for which you already gave us notice under subsection (a). You may reject any material change to this Section by sending notice within 30 days after the change is posted, in which case the prior version continues to govern disputes with you.
(i) Survival. This Section 13 survives termination of this TOS, your account, or any subscription.
14. Limitation of Actions.
To the extent permitted by applicable law, any claim arising out of or relating to this TOS, the Web Site, or any purchase must be filed within one year after the claim accrues, or it is permanently barred. This Section does not shorten any limitations period that applicable consumer-protection law does not allow to be shortened.
15. Modification of Terms.
We may change these terms at any time; your continued use of the Web Site is conditioned upon the terms in force at the time of use. The current version is always available on this page.
16. Termination.
We may terminate your access to the Web Site if we reasonably believe you have breached this TOS.
17. Integration.
This TOS is the entire understanding between you and us regarding your use of the Web Site and supersedes all prior agreements.
18. Additional Terms.
This TOS is binding on each party's successors and permitted assigns. The invalidity of any provision will not affect the remaining provisions. No agency, partnership, or employment relationship is created by this TOS.
19. Shipping Policy
Please see our full Shipping Policy. Products are shipped for free unless otherwise stated; shipments are not sent on weekends or holidays and typically ship within 3–5 business days. We do not guarantee arrival dates or times.
* These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.